What Could We Have Done To Keep You Here?
People are free to respond as they choose, but the major focus on this inquiry is the work itself. This query will frequently elicit more explanations for the employee's dissatisfaction with her position and her decision to start looking for another. You might receive a number of direct responses as a result of your extremely direct question. However, that might be really useful. If certain aspects of their job had been automated, would the person have stayed? Or did they want their duties and responsibilities to be more varied?
You could wish to think about job enrichment or work enlargement, for example, if the data indicates that the latter is frequently the case. When you compare the responses with the employee's tenure at your organization, things like higher salary, greater benefits, more growth opportunities, and better teamwork might tell a lot.
If she consistently earned raises but wasn't happy with her compensation, perhaps the raises should be given more frequently. This inquiry reveals whether your business treats employees fairly as well as the issue that has to be solved. You may then please your staff from there.