What prompted you to search for another opportunity?
This may be the most common question asked during exit interviews. In order for the organization to gain useful insights to use in the future, it is also very direct and upfront about wanting to know the motivation behind the decision of the former employee.
Ask the employee why they are leaving at the start of the departure interview. It's crucial to determine whether an employee's leaving is directly tied to their experience working for your company. Employees occasionally leave their jobs due to family obligations, retirement, moving, or other life circumstances. Their responses can serve as a starting point for conversation and provide concepts for further inquiries.
This inquiry can also assist you in identifying potential possibilities, rewards, or perks your business might provide to entice and retain top staff. When departing employees complain frequently that there aren't enough opportunities for progress, for instance, it may be a sign that supervisors aren't appropriately meeting their requirements for professional growth. Avoid making accusations, and respond with a respectful but direct response and helpful criticism.