What customer service experience do you have?
Since you are frequently the customer's first point of contact, having excellent customer service skills is a requirement for employment at Chipotle. The ability to deal with a variety of consumer queries as well as complaints is a quality that interviewers seek out in candidates. Be a professional, patient, and sympathetic role model. You can also show that you have exceptional problem-solving abilities, good communication skills, and are a good listener. In the perspective of the employer, that will give you points.
Example:
I've worked in customer service for five years. My most recent job was as a customer service representative for a tech company, where I answered calls, emails, and chats from customers and dealt with their issues. I was in charge of resolving technical problems, helping with account administration, and informing clients about the products.
Prior to that, I worked in retail, where I helped consumers choose products, informed them about deals and promotions, and handled transactions. In these roles, I have developed strong communication skills, the capacity to operate under pressure, and the virtues of being patient, sympathetic, and solution-focused.
