Top 8 Best Free Conference Call Services For Small Business
The best conference call services support instant calls, video conferencing, group collaboration, and even 100-person webinars. Regardless of your budget or ... read more...team size, you'll find a perfect solution below. This article contains in-depth reviews of the list of 8 best free and paid conference call services.
-
If you can't afford to take a chance on conference call audio quality, Nextiva is one of the most dependable networks available. They provide a comprehensive set of company communication tools at a reasonable cost. Unlimited voice and video conferencing with HD audio is available for less than $30 per month.They like it since it includes a comprehensive company phone system, including call routing, a mobile app, and voicemail to email. Even if you only use Nextiva for conference calls, you'll appreciate the network's strength and resilience. Especially if your conference calls are how your team collaborates on projects or pitches potential clients on your services. Nextiva is a well-known brand in this industry. With that cachet comes matching technology.
Because your VoIP conversations are connected to the nearest POP between you and anybody else is on the line with you, you'll never have to worry about high latency with eight points of presence (POPs). Furthermore, Nextiva's infrastructure is carrier-grade, which means that its data centers are designed for high availability and can withstand periods of high demand. Even so, nothing can be guaranteed to be perfect 100 percent of the time. Don't worry, Nextiva's customer service is also excellent. Their professionals are available 24 hours a day, 7 days a week, and will go above and beyond to fix urgent issues or assist you in getting the most out of your VoIP system. They can even show you how to improve the quality of your conference calls by taking extra measures using your own tech stack.
As part of their business phone solution, Nextiva offers video and conferencing calling. There are various options to choose from, but in order to use these features, you must select the Professional, Enterprise, or Ultimate plan. The prices for Nextiva's phone service are listed below, except the Essentials package, which does not include conference calling. Your conference calls are limited to 40 individuals on the Professional plan; the other two levels allow for unlimited participants.
With the Professional package, however, you can hold a video conference with up to 250 people. If you don't care about constraints, upgrading to Enterprise lets you to have as many participants as you like on either conferencing form. Of course, if your network isn't capable of handling hundreds of individuals on a single call, quality will suffer, so make sure your infrastructure can manage it.
- Auto attendant: Route inbound calls to the right teams quickly with this professional phone system feature. If you've ever heard, "Press 1 for Sales, Press 2 for Support," then you've used an auto attendant.
- Call waiting: Even if you’re on the phone, incoming calls can wait on hold (with hold music) until you can answer. Also announce special offers via recorded messages to drive sales.
- Video conferencing: Get HD voice and video conferencing on your computer and mobile phone. Also use screen sharing to collaborate in real time. Join online meetings in just one click.
- Text messaging: Engage customers with business text messaging using your internet phone service. Open up a new channel to chat with your teams and customers from anywhere or any device.
- Call recording: Record all calls without any hardware. Use call recordings for QA or to provide coaching opportunities for your team. Access your recordings for up to six months.
- Call waiting: VoIP providers like Nextiva let you direct inbound calls to your team based on set criteria, transfer to other members, and even adapt to your business hours.
- Voicemail to email: Increase your productivity by listening to your voicemail messages directly from your email inbox. If you can read your email, you can hear your voicemail.
- Unlimited calling: No more long-distance or toll charges to speak with your customers. Enjoy truly unlimited calls in the United States, Canada, and Puerto Rico using VoIP.
Website: nextiva.com
-
RingCentral ranks 2nd in the list of best call services. All bar the most affordable paid phone services from RingCentral feature video conferencing. This is great for any home-based business. While there is free video conferencing software available for personal use, businesses want a secure connection. RingCentral offers limitless voice conferencing and free video conferencing for up to 100 individuals. All of this requires only an Internet connection because they are a VoIP phone service. Start conference calls using the RingCentral app on your phone or the RingCentral web interface on your PC.
The free plan holds its own against the other options on list. While each meeting is limited to 40 minutes, you can still invite up to 100 people. That's ideal for fledgling businesses. If you switch to one of their paid plans, which start at $19.99/month, you may easily add larger meeting options to your plan. Almost every calling, collaboration, and mobile capability a business may want in a phone system is included in the system. There is no equipment to install because everything is hosted in the cloud, and they handle all maintenance and upgrades. RingCentral also offers robust enterprise solutions, and by pairing RingCentral Meetings with a VoIP business phone service, you can save money.
- Free up to 100 participants
- Video, screen share, & messaging
- Voip phone service plans
- Small to enterprise solutions
Website: ringcentral.com
-
Without a slew of distracting extras, GoToMeeting provides simple, high-quality solutions for small company conference calls. Their all-in-one hardware and software kit is a distinguishing feature. They'll bring you everything you need to turn any physical space into a smart meeting space. It makes no difference whether you have a little home office or a large 12-person boardroom.
You'll be able to set up a video and phone conferencing system with all of the screens and audio equipment your company need. As a result, it's ideal for teams of any size. GoToMeeting, unlike several other commercial conference call options on the market, does not provide a free basic plan. You can, however, use a 14-day trial to try it out for free.
GoToMeeting has three plans:
- Professional — Starting at $14 per month
- Business — Starting at $19 per month
- Enterprise — Custom pricing
- The Professional and Business plans can host conference calls with up to 150 and 250 participants, respectively. The
- Enterprise plan is for up to 3,000 participants.
All plans come with these basic features:
- HD video conferencing
- Screen sharing
- Dial in conference lines
- No limits on meetings
- No time limits for meetings
- Personal meeting roomsBusiness messaging
- Mobile app
- Slack integration
- Salesforce integration
- 24/7 customer support
Your conference calls can also be recorded indefinitely and automatically transcribed with GoToMeeting. GoToMeeting outperforms the competitors in terms of performance. Audio quality is a problem with many free and paid conference call providers. Customers that use GoToMeeting, on the other hand, brag about how clear the sound and connection are on their conference calls. Some of the more advanced features that we've seen from other providers aren't available with GoToMeeting. However, the simplicity appeals to me. To make effective conference calls, you don't need a lot of bells and whistles. Furthermore, people believe that the price points for these plans offer excellent value for the benefits. Overall, it's a terrific option for those of you who manage large remote teams or who need to enhance your conference room because your team can operate in a physical location.
- Free 14-day trial
- HD video conferencing
- No time limits for meetings
- Mobile app and slack integrantion
Website: goto.com
-
Phone.com ranks 4th in the list of best call services. It is the ideal solution for small teams who want always-on voice, video, and texting. For most people, they provide a much-needed "middle-of-the-road" choice. That isn't to say they are lacking in features. They strike an excellent mix between price and providing you with the tools you require. Phone.com's Basic Users package is $10.39 per month per user. You get 300 shared minutes, 1,000 pooled text messages, and 10-person video conferencing. You won't have to worry about limits if you upgrade to the Plus Users plan ($19.99 per user per month). Unlimited minutes and text messages are included, as well as video conferencing for up to 25 people and video recording.
It's worth noting that the participant limits only apply to video calls. Many teams and businesses prefer video conferencing, particularly as more remote workers are involved. Phone.com, on the other hand, is much more enticing if you only need voice conference calling occasionally or all of the time. Every package includes a free conference bridge that can accommodate up to 500 people. And, unlike video conferencing, audio conferencing does not count against your monthly minute limit. So, if you're conducting a lot of inbound and outgoing calls, the cheapest Phone.com pricing plan will enough for all of your conferencing requirements.
Phone.com is a deal for smaller teams, especially those with members scattered across the country, who rely on conference calling more than any other audio product. Another advantage of using Phone.com is the ability to mix and match plans. This is significant because it allows you to offer low-cost plans to some users while also offering premium options to those who require unlimited minutes or advanced capabilities. Most conference call and phone service providers require you to choose a single plan for your entire organization; however, Phone.com allows you to outfit your teams with exactly what they require. You'll never pay for more than what customers use.
Additionally, the Basic Users plan does not compromise on extra features. It also includes:
- Video screen sharing
- Document sharing
- Email notifications for voicemails (transcription only available with Plus Users)
- iOS and Android mobile apps
- HD voice and video
- Call logs
- Call notifications
Website: phone.com
-
ClickMeeting ranks 5th in the list of best call services. It isn't quite like the others on list. This is due to the fact that it is a webinar solution that also allows you to make conference calls. It may not appear to be a disadvantage, but it's actually rather beneficial if you frequently host web events. You'll have a means to meet and interact with your team, as well as a lead generation engine in the form of webinars. Their collaboration software is ideal for teams and enterprises with several locations. As a result, it should catch the attention of any remote employees out there.
When it comes to conference calls, ClickMeeting's comprehensive collection of presenting and agenda tools enables you to have extremely entertaining and productive meetings with your team, clients, customers, and others. It's a great method to give your team meaningful insights while also making onboarding and training new staff a breeze. It has extra capabilities focused toward sharing ideas because it is also a webinar tool. As a result, you might want to explore elsewhere if you're searching for a pure conference call tool. However, if you're searching for a terrific conference call solution that's complex and adaptable in terms of use, this is still a fantastic tool
The customizability they provide makes it much easier for viewers to participate with the content a presenter is talking. Overall, they think it's fantastic for educational agencies, instructors, and other educators. Their webinar system also interacts with PayPal, allowing clients to effortlessly and securely purchase admission to your webinars. This is the service for you if you need a fully configurable webinar and collaboration tool that also extends beyond conference calls. The monthly fee is $25, and it is billed annually. It does, however, come with a free 30-day trial period to try it out.
- Webinar spolution w/conference calls
- Highly collaborative & engaging
- Goof for onboarding & trainig
- Price start at $25/month
Website: clickmeeting.com
-
Zoom has recently gained a lot of traction, and for good reason. It's dependable, inexpensive, and really simple to use. The business has expanded significantly, and it now provides some extremely appealing corporate conference call alternatives. This cloud-based solution includes a variety of free and paid options to suit people and enterprises of all sizes.
Zoom, on the other hand, is best for large or business teams. You can have up to 300 people on a single call for $199.99 per year. This is significantly more than any of the other providers (outside of enterprise-level plans). You'll get tools for recording and transcription of conference calls, as well as SSO and managed domains to keep talks safe. Aside from that, you'll receive world-class audio and video performance. There may not be a better conference call service that provides such clear image quality with reduced lag and dropped calls.
After all, there's a reason they became such an important part of society during the pandemic. For the most part, their initial paid plan should suffice. As your company grows, you can always upgrade to Zoom Business. In terms of video conferencing and cloud conferencing rooms, Zoom stands out among its competitors. If you plan to produce professional video presentations via conference calls, you should definitely consider this service.
While it isn't for everyone, Zoom Enterprise is a great option for individuals that fit that description. Uber, Zendesk, Ticketmaster, GoDaddy, and Pandora are just a few of the well-known brands who use Zoom for conference calling. With some of the plans, Zoom offers a large knowledge base, as well as 24/7 phone assistance and live training. However, the audio quality can be erratic at times.
- Free up to 100 participants
- Pro plan starts at $14.99 mo
- Hd video conferences
- Clound recording features
Website: zoom.us
- Free up to 100 participants
-
Google Meet is a new audio and video conferencing platform from Google that provides the kind of dependable, high-quality service you'd expect from a Google product. Google Hangouts Meet and Hangouts Chat may be familiar to you. These were once two different services that have since been merged into Google Meet. It's a terrific alternative for everyone with a Gmail account because it's free to use (which is basically everyone). It syncs with your Gmail account and contacts as well, allowing for a really seamless experience. It also integrates with Google Calendar, making it simple to plan meetings with other users.
Simply use your browser, chrome extension, or mobile app to schedule a conference call. While it lacks some of the bells and whistles seen in some of the other options on this list, it shines in its simplicity. All you need is a Google account to make a call, and that's it. In fact, if you're reading this right now, you can probably make a call in under 10 seconds. All you have to do now is provide the Google Meet link to anyone who wants to join the call after you've set it up.
This service is typically used for one-on-one conversations, but it can also be utilized for small group calls of up to 25 people. Google Hangouts makes it simple to share your screen and participate in video conferences. A G Suite account, which starts at $6 a month, is required to get the most out of Google Meet. You may already be utilizing G Suite, but if you aren't, you should consider doing so. While Google Meet is basic, uncomplicated, and simple to use, it does have some disadvantages that you should be aware of.
For starters, if you use it for free, there is no customer support. So, if you have an issue or a question, you'll have to look through the user forums. There is also no recording option, which appears to be typical with most other conference call services. Google Meet is something they utilize at least once or twice a month. The majority of those meetings are only attended by a few people. Audio quality problems are rather prevalent. However, using this tool to create conference calls is quick, simple, and free.
- Free with your gmail account
- Conference with up to 25 people
- Google calendar integration
- Best used with A G suite account
Website: hangouts.google.com
-
Webex is a Cisco product that uses cutting-edge technologies. The video and audio quality, as well as the security and privacy measures, are all excellent. The HIPAA-compliant Basic Webex Suite is available. HIPAA compliance isn't always free, but it's one of the perks of working with Cisco. The Basic Webex Suite is free for up to 100 people and includes a robust set of scheduling, team messaging, and in-conference collaboration tools. Keep in mind that the free plan limits calls to 50 minutes, which is still plenty.
It's simple to exchange files, screens, polls, and enter a breakout area. Webex is incredibly easy to use. This is not a 2002 Cisco product. For larger enterprises, premium options provide interactive whiteboarding, meeting recordings, and some useful administrative functions. You can engage with clients and stakeholders across a variety of third-party applications and technologies thanks to access restrictions and connectors. Webex Assistant, an AI digital assistant that takes notes, reminds team members, and provides real-time transcriptions, closed captions, and even translations, is another useful collaboration tool. This is ideal for teams with members who speak multiple languages, are deaf, or want an exact record of meeting minutes.
Here’s an overview of the four different plans offered by Webex:
Webex Suite – Basic
- FreeUp to 100 participants
- Calls capped at 50 minutes
Webex Suite – Business
- Starting at $25 per license per month
- Up to 200 participants
- Calls capped at 24 hours
- 10 GB of cloud storage
Webex Suite – Enterprise (a customized premium plan)
- Contact sales for pricing
- Calls capped at 24 hours
- Customizable meeting lengths, storage, and features
Webex Meet Plan
- Starting at $15 per license per month
- Up to 200 participants
- Calls capped at 24hours
- 10 GB of cloud storage
- Premium meeting features
Webex Call Plan
- Starting at $17 per license per month
- Up to 100 participants
- Calls capped at 50 minutes
- 10 GB of cloud storage
- Premium calling features
Many businesses will be happy with the free plan, especially if conferencing is primarily used for internal communications. It's extremely safe and has a surprising number of features for a freemium product. If you want a little bit more than the freemium plan has to offer, the Webex Meet Plan is a great option. You'll be able to record and save meetings to the cloud, broadcast live on Facebook, and host a full Q&A session with a panel of speakers. If you're looking for new conference calling software, Webex is worth considering. The free plan competes with everything else they've recommended, and the product just gets better from there.
- Free up to 50 participants
- Cloud collaboration features
- High-quality audio & video
- Cloud storage
Website: webex.com