HubSpot Service Hub

HubSpot's sales and marketing automation software is well-known, but their customer care software is also worth considering. HubSpot Service Hub, like other leading customer service tools, simplifies operations by combining email, live chat, Facebook Messenger, and other channels into a one universal inbox that your whole team can access. The major reason to use HubSpot Service Hub is because it integrates seamlessly with HubSpot CRM, allowing you to manage client information and interactions in one dashboard. To put it another way, if you use HubSpot for sales and/or marketing, you might want to think about integrating HubSpot Service Hub for all of your customer care requirements.

Top features:

• Customer feedback surveys: Custom surveys may be used to obtain feedback and improve the client experience.
• Personalized videos: Inside HubSpot, you can create assistance videos for individual customers and quickly attach them to emails or tickets.
• Dedicated onboarding: With a tailored onboarding approach, you can quickly set up your HubSpot Service Hub.