Top 10 Ways to Find and Define Your Brand Voice

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Your target audience will notice you if you stand out from the crowd. However, both online and offline, the business world is becoming increasingly ... read more...

  1. Before you begin making decisions on how to build a business brand, you must first have a thorough understanding of the current market, including who your potential customers and rivals are.


    This phase of how to build a brand can be done in a variety of ways. Examine the direct and indirect rivals that come up when you Google your product or service category. Check subreddits about your customers and listen in on their conversations and product recommendations. Talk to people in your target market and find out which brands they use in your industry. Examine the social media accounts or pages that your target audience follows and responds to. Go shopping, either online or in-person, to get a feel of how your consumers think. Make a note of who your "lowest hanging fruit" customers are, the ones you might most easily sell to. Who your top-of-mind rivals are, the established and well-known brands in the market. What your consumers say and how they say it, their interests and the language they choose to express them. Before moving further, it's critical to understand this since it will determine what your brand should focus on and how it can distinguish itself from competitors.

    Research Your Target Audience and Your Competitors
    Research Your Target Audience and Your Competitors
    Research Your Target Audience and Your Competitors
    Research Your Target Audience and Your Competitors

  2. You can't expect your brand to be everything to everyone right away, especially if you're just starting out. It's critical to identify your focus and allow it to drive all other elements of your brand as you develop it.


    At first, you may identify your own positioning statement, one or two lines that stake your claim in the market constitute a positioning statement. This isn't anything you should put on your website or business card; it's only to help you answer the right questions about your brand and to help you come up with a slogan. Another way to consider how to develop your brand is to consider it as a person. This will inform your social media voice as well as the tone of all of your creativity, both written and visual. Pitching three to five descriptors that represent the type of brand that could resonate with your audience in a fun and informative activity for how to develop a new brand. Or you can consider your brand identity as a metaphor, or personify it, to determine the unique qualities you want it to have.

    Pick Your Focus and Personality
    Pick Your Focus and Personality
    Pick Your Focus and Personality
    Pick Your Focus and Personality
  3. It's crucial to build a distinct identity and voice for your brand by writing on behalf of it. However, how your brand appears and feels to clients is as crucial. After you've identified your brand voice in terms of writing style, you can focus on the visual elements that best express it.


    You'll discover a number of website templates if you choose one of the popular website builders. To keep things simple, pick a design that strongly matches your brand persona. Your target audience's first impression is created by the initial impact of your social media aesthetic or website design. According to research published in the journal Behaviour & Information Technology, website users form an opinion about your website in as little as 0.05 seconds (or 50 milliseconds). The aspects that make up that first impression include things like your: Logo, Brand color palette, Imagery and Typography.

    Spend Time on Brand Design
    Spend Time on Brand Design
    Spend Time on Brand Design
    Spend Time on Brand Design
  4. When creating a distinctive brand voice, it's easy to let your imagination run wild. However, going too far for the purpose of being different isn't always the greatest option. Authenticity is the most critical aspect of your brand voice. An authentic brand is one that chooses to be transparent and consistent in its message and branding activities. It has business ideals that it adheres to, and most importantly, it is trustworthy.


    Authenticity has a direct influence on your brand's success. According to Stackla's research, authenticity is a critical factor for 86 % when deciding whether or not to support a brand. Consumers may be hesitant to do business with you if they consider your brand identity to be forced or inauthentic.

    Be Authentic
    Be Authentic
    Be Authentic
    Be Authentic
  5. The success of a brand depends on its consistency. It doesn't look good if your customers get one impression from your social media channels and another from your website.


    Constant brand equals a consistent customer experience, which may directly affect your bottom line. According to Lucidpress, brand consistency may increase income by up to 23 %. Use your specific brand guidelines to ensure that your brand's look and tone are consistent across all customer touchpoints, such as advertising and marketing materials, social media platforms and website design, and customer communications and support messaging.

    Establish Consistency
    Establish Consistency
    Establish Consistency
    Establish Consistency
  6. Making ensuring your brand voice encapsulates what your business is all about is an important part of developing a consistent and authentic brand voice.


    An insurance firm that emphasizes trust and reliability as part of its corporate goal, for example, is unlikely to use a wacky or too casual tone of voice in its brand character. It would be detrimental to the company's customers and employees. When developing your own brand voice, consider whether it corresponds to your company's objective. What tone and language would your brand's persona use if they were explaining your company's objective to a potential customer? This is a wonderful starting point when it comes to matching your brand voice to your company's values and those of your target audience.

    Match it to Your Company Mission
    Match it to Your Company Mission
    Match it to Your Company Mission
    Match it to Your Company Mission
  7. Your brand persona should be unique and stand out from the crowd, but it should also be relatable to your target audience. The type of interaction a customer desires with your company should be reflected in how your brand communicates with the market.


    Cosmetic and textile companies, for example, can use emotive language and powerful content to build their brand. To engage their audience, media businesses might use wit and snark in hilarious material. However, the same target customer for these types of businesses may want a completely different type of interaction and value system than brands in the healthcare or insurance industries. Your brand voice must not only resonate with your target audience, but it must also meet their expectations.

    Match Your Brand’s Voice to Your Target Audience
    Match Your Brand’s Voice to Your Target Audience
    Match Your Brand’s Voice to Your Target Audience
    Match Your Brand’s Voice to Your Target Audience
  8. You may run some tests to verify if you're on the right track once you've begun developing your brand voice. Put yourself in the position of your customers and practice some interactions to evaluate if your brand voice is on point.


    Writing exercises are the most helpful and practical approach to achieving this. Different types of material you can try including website pages, customer service emails, social media posts, and employee communications. You may test your brand voice in a variety of ways. Individual postings written in a different tone of voice may be tracked separately in your social media analytics. Higher levels of interaction indicate that your brand voice is resonating with your target demographic. Similarly, interactions on your marketing and customer service emails, such as open rates and click-through rates, can rapidly paint a picture of the right voice for your brand.

    Test Your Brand Voice
    Test Your Brand Voice
    Test Your Brand Voice
    Test Your Brand Voice
  9. By developing a brand persona and guidelines, everybody in your organization will be able to grasp what your brand stands for and how to communicate using your brand voice.


    The following items can be included in your brand identity and guidelines: A brief description of your brand persona, including likes, dislikes, characteristics, and communication style; Some examples of communication pieces written in the brand voice; Explanations of how the target audience should feel and what they should take away from hearing the brand voice, etc. Once you've created brand guidelines, write them down clearly and keep them somewhere available to everyone in your firm who needs them. Writers, designers, customer service representatives, and anybody else who communicates on behalf of your brand should refer to them regularly.

    Create a Brand Persona and Guide
    Create a Brand Persona and Guide
    Create a Brand Persona and Guide
    Create a Brand Persona and Guide
  10. After you've determined your brand's voice, illustrate how it shows itself in your content. This brand voice chart is a must-have reference tool for ensuring that all of your content (text and visuals) has the same tone.


    Include three rows for each of the key qualities, as well as three columns including a brief explanation, dos, and don'ts. Add a row for secondary features that require a bit more explanation if necessary. "Irreverent" is a similar word in this case, and it should be expanded out so the team understands how it is defined (i.e., to challenge the status quo or to be snarky).

    Create The Brand Voice Chart
    Create The Brand Voice Chart
    Create The Brand Voice Chart
    Create The Brand Voice Chart




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